With so many replacement window companies to choose from in San Diego, how do you decide? It’s tempting to go with the company that offers the lowest price (and often, BM Windows does offer customers the lowest price), but you should make sure you consider some other important factors when it comes to choosing a replacement window company, not the least of which is the customer service experience you will receive from the company. After all, employees from the replacement window company you choose will be in your home, and you (and your home) deserve to be treated with respect.
At BM Windows, customer service is our number one priority! We have always worked hard to make sure our customers are satisfied, not only with their new, energy-efficient windows and doors, but also with the service they receive from every BM Windows employee, from our office staff to our installation team.
When you contact BM Windows, our friendly office staff is happy to answer any initial questions you may have about replacement windows and doors. They can also schedule a time for a more in-depth consultation in your San Diego home. At your consultation, a BM Windows representative will show you samples of our high quality replacement window and door products, explain their features, and help you determine which products would be best for your home, based on your needs and budget. They won’t, however, give you a high-pressure sales pitch, because we don’t ever use sales tactics that pressure you to buy a certain product, or to sign a contract that day. We offer our customers a great product at a competitive price, and let them make a decision in their own time.
If you decide to purchase replacement windows and doors from BM Windows (and we hope you will), our installation team will show up on time, and work efficiently to install your new windows and doors in a timely manner. Often, our team can install a whole house full of windows and doors in just one day!
Before our installation team leaves your home, they will make sure you are completely satisfied with their work. They will answer any questions you may have about your new windows and doors and make sure you understand how they operate and how to best maintain them. The crew will also wash your new windows and clean up any debris that was created during the installation process.
At BM Windows, we work hard to make sure every customer has a great experience with every member of our team. We believe this is why we are one of the most referred replacement window and door companies in San Diego. It is also why we were named a Dealer of the Year for Excellence in Customer Service by Window & Door Magazine, a national publication for the replacement window and door industry.
Here are a few testimonials from some of our satisfied customers that speak to the experience they had with BM Windows:
The Best Company Ever! Usually I'm the one who recommends people services. This time my husband and I needed help. We couldn't be happier we were directed to this company. It's our pleasure to report that BM windows provided the highest quality product and services.” - Nino K., San Diego
This business knows about customer service! Jim came out to my home, was professional and informative as we discussed options that would work best for me. He was clear with his information, and everything he promised came true. His crew arrived as planned and on time, they were super clean and respectful of my home. The installation was smooth and the end product looks and works great! My wife and I are super happy we chose Windows and doors from BM! I strongly recommend this business.” - Ronald C., San Diego
I have been interviewing window replacement companies for 2 years and I've met with countless people. Michal was the first person that I had full confidence in. I very enthusiastically recommend him as he is top notch in every sense of the word. He arrived on time, answers both email and phone promptly, and provided a quote on site. I have an odd window configuration that needed to be replaced somehow and Michal was the only one who could offer me a reasonable solution (a big thumbs up!). I am extremely happy with my new windows. If only all contractors could be like Michal!!!” - Anna E., San Diego
Not only will you receive excellent customer service from the entire team at BM Windows, there are also other things that separate BM Windows from the competition in San Diego.
First of all, we have our own team of dedicated window and door installers. Other replacement window companies in San Diego hire subcontractors to complete the installation. Not at BM Windows! We have a team of professional window and door installers that have been factory trained. We are so confident in the work they do that we offer our customers a Lifetime Installation Warranty, which covers all of the parts and labor used during installation. This is on top of the Limited Lifetime Warranty offered by the window and door manufacturers. Read more about the BM Windows guarantee, which is one of the best in the industry, here.
Second, we only offer high quality replacement window and door products. Not all products on the market are the same. We sell replacement window and door products made from quality materials by reputable manufacturers. They are some of the most energy-efficient products available. Even still, we are able to offer these products at affordable prices.
You don’t have to just take our word for it; see what others are saying about BM Windows:
We are very happy with our new windows! We have noticed a huge difference in the climate of our home since having our windows installed. We have no AC and our heater doesn't work right now, but with the new windows our home has been much more comfortable. On cold nights our home isn't as cold, and on hot days it doesn't get as warm. Thank you BM Windows! We will refer our friends your way, and plan to use your services again in the future when we are ready to replace our sliding glass doors.” - Sarah G., El Cajon
I was so happy with my new upstairs windows that I decided to replace my downstairs windows as well. I'm happy to report that the experience was just as great the second time around. The entire process was easy, and all of the staff were super professional and - best of all - on time. The quality of the windows is fantastic. I would highly recommend BM Windows.” - Miray G., San Diego
I recently had my windows done by this company and they did a fantastic job. The installation went as planned. THE PRICE was competitive and the QUALITY was better than Home Depot who did the other half of my house. The windows have a GUARANTEE which help protect the owner of the house. The workers were friendly and worked very diligently. I highly recommend this company.” - Ryan K., Escondido
We would love to have the opportunity to show you why BM Windows is consistently recommended by our past customers, and why our products are superior to many other replacement window and door products being sold by companies throughout San Diego. Contact us today to schedule your free, in-home consultation.
"Great work at a great price. They came in and did exactly what I paid for. My house looks great and really has made a significant difference. Michal was friendly and knew exactly what he was..."Read More Testimonials
Know the difference before you buy windows. We have one of the best guarantees in the industry.Read More
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We offer a comprehensive guarantee that’s hard to beat. Know the difference before you buy new windows.Read More
BM Windows serves residential and commercial customers in any location within the greater San Diego area. From North to South, we have San Diego County covered.
BM Windows, Inc.
9373 Activity Road, Suite G
San Diego, CA 92126
Phone: (858) 621-6287
Fax: (858) 635-2133
License No: 891637
We accept most major credit cards